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Your language is fine — sorry for my slow response!
What kind of IP addresses are you seeing on the computers? If you DO NOT have something in the 192.168.x.x range, then you should check your physical connectivity. Switch ports and Ethernet cables if you can. Make sure that your computers are set up to obtain an IP address and DHCP information automatically; check for and clear out any static values that you’ve set.
If you DO have a 192.168.x.x address, open up a command prompt and ping some websites. Try
ping google.com
If that works (i.e., if it doesn’t just time out), you should have Internet access. Open up a web browser and try again. If that fails, you know you have a web browser configuration issue. If it doesn’t work, however, try
ping 72.14.207.99
if that works, you have a DNS configuration issue. Try to clear our your DNS tables by running
ipconfig /flushdns
However, if that second ping also fails (and you can still get to the router’s control panel), you know you have a problem with the router (which, if the configuration seems fine, could be a hardware defect).
DHCP lease times are usually determined by your ISP. I would contact them first and ask them to check to see why you might be getting such uselessly short leases. Beyond that, I would check to make sure that you have the latest BEFSX41 firmware.
And what do you mean by “the internal network seems to disconnect an reconnect at random”? Do you mean that one machine will lose its LAN connection for a second, or every machine, or what? Does it happen on all machines, or just some of them? If you only have a problem with the machines on your secondary switch, for example, I’d tend to blame it on a cheap switch.
Yeah, it sounds like router router is just defective. If a firmware update doesn’t help, get it exchanged.
Good day to you too!
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